Cancel a subscription

Use My account → Manage subscription to stop future renewals. Access continues through the paid-through date shown in the confirmation. Cancellation affects only the selected subscription. If you cannot access your account, contact support promptly before renewal.

When access ends

Subscription access to the plugin and protected downloads ends when the paid period ends, unless another eligible purchase covers it. An overdue subscription may be stopped immediately while any remaining paid access is preserved.

Refund requests

Subscription payments, including initial purchases and automatic renewals, are generally non-refundable. Try the available trial and check compatibility before purchasing. We review requests individually, including accidental renewals, duplicate charges, non-delivery and unresolved technical problems. Circumstances and relevant usage information may inform the review; missing usage information does not automatically disqualify a request. Forgetting to cancel does not automatically qualify, and there is no guaranteed seven-day refund window.

Contact and review

Email support@learncolorseparation.com promptly with your account email, plugin name, order or payment reference and reason for the request. Do not send passwords, verification codes, full card details or private license keys. We acknowledge requests within 2 business days of receipt and resolve them, including initiating any approved refunds, within 4 business days of receipt.

Approved refunds

Approved refunds are initiated to the original payment method within the same 4-business-day resolution period. Bank or payment-provider credit time is additional: funds usually arrive within 7–10 business days after initiation, depending on the bank or payment provider. We confirm the amount, status and any effect on access by email. Contact support with the refund reference if funds have not arrived after the expected period.

Business days and your rights

Business days are Monday–Friday, excluding public holidays in India. No physical goods are supplied, so physical returns and shipping do not apply. This policy does not limit any remedy required by applicable consumer law.